Track My Order
Every order ships with tracking. Here is how to find yours.
Use your shipping email
When your order ships, we send a shipping confirmation to the email address you used at checkout. It contains your tracking number and a link to the carrier's tracking page. Orders ship within 24 hours, not counting weekends and holidays.
Cannot find the email?
- Check your spam or promotions folder
- Search your inbox for "Somnole"
- Make sure you are looking in the account you used at checkout
Still nothing? Email support@somnole.com with your order number or the name and email on the order, and we will send your tracking details.
Tracking not updating?
It can take a day for a new tracking number to show movement. If it has not moved in 5 business days, or your delivery is more than a week past the estimate, email us and we will open a trace with the carrier.
Delivery estimates
- United States: 4–10 business days
- Canada: 2–7 business days
See shipping and delivery for full details.